Aalto University Schools of Technology - electronic academic dissertations - http://otalib.aalto.fi/fi/kokoelmat_tiedonhaku/e-julkaisut/vaitoskirjat/
Dissertation for the degree of Doctor of Science in Technology to be presented with due permission of the Department of Computer Science and Engineering, Helsinki University of Technology for public examination and debate in Auditorium T2 at Helsinki University of Technology (Espoo, Finland) on the 19th of December, 2000, at 12 noon.
Overview in PDF format (ISBN 951-22-5239-2) [334 KB]
Dissertation is also available in print (ISBN 951-666-555-1).
Publisher: Finnish Academies of Technology.
Acta Polytechnica Scandinavica, Mathemathics and Computing Series, ISSN 1456-9418, No. 109.
The topic of this thesis is fraud detection in mobile communications networks by means of user profiling and classification techniques. The goal is to first identify relevant user groups based on call data and then to assign a user to a relevant group. Fraud may be defined as a dishonest or illegal use of services, with the intention to avoid service charges. Fraud detection is an important application, since network operators lose a relevant portion of their revenue to fraud. Whereas the intentions of the mobile phone users cannot be observed, it is assumed that the intentions are reflected in the call data. The call data is subsequently used in describing behavioral patterns of users. Neural networks and probabilistic models are employed in learning these usage patterns from call data. These models are used either to detect abrupt changes in established usage patterns or to recognize typical usage patterns of fraud. The methods are shown to be effective in detecting fraudulent behavior by empirically testing the methods with data from real mobile communications networks.
This thesis consists of an overview and of the following 7 publications:
Keywords: fraud detection, telecommunication, neural network, probabilitic model, data analysis, data mining
This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
© 2000 Helsinki University of Technology